HotelRank
Reputation ManagementPowered by AGENT SIGNALS

Every Review. Every Channel. One Inbox.

Hotel Rank consolidates every review from Booking.com, Google, TripAdvisor, Airbnb and 12+ platforms into a single inbox — and AGENT SIGNALS drafts responses in your tone so you can publish with one click.

Reputation Management — unified review inbox
Booking.comGoogleTripAdvisorAirbnbExpediaAgoda+6 more
12+Review platforms monitored
< 2 hrsAverage response time
+0.4★Avg. score improvement, year one
95%Response rate with AGENT SIGNALS
What's inside

Every tool that turns reviews into revenue.

Multi-channel inbox

Reviews from Booking.com, Google, TripAdvisor, Airbnb and 12+ platforms in one feed. No more logging into each platform separately.

AGENT SIGNALS response drafting

AI-drafted responses in your property's tone, ready to publish with one click. AGENT SIGNALS learns your voice and adapts to each review's sentiment.

Review score monitoring

Live tracking of your score across every connected platform. Instant alerts when your rating changes so you can act before it affects bookings.

Sentiment analysis

AGENT SIGNALS reads every review to identify recurring themes — cleanliness, service, location — so you fix operational issues before they compound.

Response templates

Brand-consistent response frameworks your team can customise. Keep a professional voice across every platform.

Performance reporting

Review volume, score trends, response rate, and sentiment breakdown — all in one dashboard updated daily.

Connected Platforms

Every platform where guests leave reviews, covered.

Booking.comGoogleTripAdvisorAirbnbExpediaAgodaHotels.comYelpMakeMyTripGoibiboHolidayCheckTrustpilot+ more added regularly
How it works

From scattered reviews to a managed reputation.

Connect your OTA and review accounts once and AGENT SIGNALS handles the rest — monitoring, drafting, and surfacing the insights that matter.

01

Connect your channels

Link your Booking.com, Google Business, TripAdvisor, Airbnb and more accounts in minutes. No developer required.

02

Reviews flow in

Every new review lands in your unified inbox in real time. You see everything — score, full text, platform, and date — in one place.

03

AGENT SIGNALS drafts

For each review, AGENT SIGNALS generates a tailored response that matches your property's tone. Negative reviews get empathetic, constructive replies.

04

Review and publish

Edit if you want, publish with one click. Your response rate climbs, your scores improve, and you spend minutes instead of hours.

Why it matters

Six reputation problems a modern system eliminates for good.

Never miss a review

Every review from every connected platform appears in your inbox instantly. No platform slips through, no guest goes without a reply.

Respond in minutes, not days

AGENT SIGNALS drafts the reply before you finish reading the review. What used to take 20 minutes per response now takes 20 seconds.

Higher review scores

Properties that respond to reviews consistently score higher in OTA algorithms. Better score means better ranking and more impressions.

Consistent brand voice

Every reply sounds like it came from the same thoughtful person. No more rushed, inconsistent responses that hurt your property's image.

Spot operational issues early

When three guests mention the same issue in a week, AGENT SIGNALS flags the pattern. Fix it before it becomes a recurring one-star complaint.

Full channel coverage

Google, Booking.com, TripAdvisor, Airbnb, Expedia, Agoda and more — all managed from one place. Reputation that scales with your channels.

Before vs. after

What managing reviews looks like with and without Hotel Rank.

Without Hotel Rank
With Hotel Rank
Reviews scattered across 10+ platform logins
All reviews in one unified inbox
20+ minutes crafting each individual response
AGENT SIGNALS drafts replies in seconds
Score drops go unnoticed for days or weeks
Real-time alerts the moment your score changes
Inconsistent tone — different staff, different styles
Consistent brand voice across every platform
No visibility into what guests keep complaining about
Sentiment analysis surfaces recurring themes automatically
Sub-30% response rate — most reviews go unanswered
95%+ response rate with AGENT SIGNALS
Platform integration

Reputation Management is the trust layer for all six modules.

OTA Listing Optimisation feeds your review score into your ranking. Channel Manager keeps your profile up to date. Revenue Management uses sentiment data to inform pricing decisions.

Explore the platform
  • OTA Listing & Optimization
    Managed listing optimization across Booking, Expedia, Airbnb, and Google Hotels.
  • Channel Manager
    Two-way sync with all leading OTAs. Update rates and inventory in one place — never oversell again.
  • Revenue Management
    AGENT SIGNALS watches demand, competitors, and events to recommend the right rate every night.
  • Booking Engine
    Turn website visitors into direct bookings with our smart booking engine.

See how AGENT SIGNALS manages your reviews.

Book a 30-minute demo and we'll walk through your current review profile across all connected platforms — and how AGENT SIGNALS would reply to your most recent reviews.

Book a Demo