HotelRank
Case Study

Bridging the Support Gap to Scale Revenue for Trekogram Camp Jispa

Abandoned by a legacy provider with zero training or support, Trekogram Camp Jispa was watching valuable seasonal inventory go unsold. A hands-on onboarding and full OTA overhaul with Hotel Rank unlocked an immediate, highly profitable revenue stream.

100%Team Trained & SupportedFrom zero guidance to full mastery
200+OTA Channels LiveFully optimized & visible
0Manual Rate UpdatesDynamic pricing handles everything
Property Profile
Property
Trekogram Camp Jispa
Segment
Adventure Glamping & Outdoor Camp
Core Goal
Resolve poor vendor support, optimize seasonal OTA presence, and implement automated revenue management.
The Challenge

Zero Support, Scattered Setups & Lost Potential

Operating a unique seasonal property like an adventure camp requires agile distribution and precision timing. Trekogram Camp Jispa's previous setup was crippled by poor vendor relations and zero operational guidance — leaving the owner frustrated and inventory unsold.

Abandoned Onboarding

The previous service provider failed to properly set up the camp's listings across major OTAs, leaving profiles incomplete and hidden from travellers.

The Black Box Channel Manager

The owner and team were left completely in the dark — receiving zero training or guidance on how to navigate, update, or maximize their channel manager.

No Promotional Strategy

Without a strategic partner, the camp missed out on platform-native OTA promotions, keyword optimization, and seasonal visibility boosts that drive bookings.

"The previous provider failed to properly set up OTA profiles and gave zero training, leaving the owner frustrated and watching valuable seasonal inventory go completely unsold."

— Trekogram Camp Jispa, before Hotel Rank
The Strategy

Hands-On Training & Total Listing Optimization

When the owner connected with us, we recognized that the core issue wasn't just broken technology — it was a severe support and education gap. We immediately implemented a high-touch onboarding and optimization strategy.

01

Eliminating the Tech Gap via Expert Training

We provided thorough, step-by-step training to the owner and camp team — ensuring everyone confidently understood how to monitor the PMS and use the system to simplify day-to-day camp operations.

02

Complete OTA Digital Overhaul

We built out and optimized all OTA profiles — correcting inventory feeds, updating high-resolution outdoor imagery, and configuring powerful platform promotions to boost local search rankings.

03

Activating Hands-Free Dynamic Pricing

We activated rule-based dynamic pricing tools that continuously update rates across all 200+ connected channels in real time — based on occupancy, weekend demand spikes, and seasonal booking windows.

The Results

A Seamless Transition to High Revenue

By combining robust, automated software with world-class human support, Trekogram Camp Jispa underwent a complete operational transformation.

Metric
Before
After Onboarding
Vendor Support & Training
Disconnected & Non-existent
100% Fully Trained & Supported
OTA Distribution Setup
Broken, Unoptimized & Incomplete
Fully Optimized & Visible
Revenue Strategy
Stagnant / Guesswork
Automated Dynamic Pricing

Empowered Ownership

The owner went from feeling abandoned by tech to completely mastering the platform — utilizing the synchronized channel manager and front-desk PMS effortlessly.

Maximum Visibility

The camp's newly completed and optimized OTA profiles began indexing correctly, instantly attracting the right adventure-seeking target audience.

Strong Revenue Growth

Backed by automated dynamic pricing rules that capitalize on high-demand periods without manual intervention, the owner has successfully scaled bookings and built a resilient revenue stream.

Tired of tech companies that give you zero support?

Great software is nothing without a team that shows you how to win with it. Experience the difference with a platform that pairs industry-leading live pricing automation with dedicated, step-by-step training.

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