Run every room. Know every guest.
Hotel Rank's PMS handles arrivals, departures, housekeeping, folios, and guest profiles in one unified workspace — so your team spends less time on admin and more time delivering great stays.
Every front-desk workflow, finally in one place.
Arrivals & departures
Speed through check-in and check-out with a clean timeline view. Upsells, room assignments, and ID capture handled in a single flow.
Room management
Live room-status grid — occupied, vacant, dirty, inspected. Assign rooms on the fly and see turnaround times at a glance.
Housekeeping
Digital task boards replace clipboards. Supervisors assign rooms, staff mark progress, and front desk sees real-time status — no radio calls needed.
Folios & billing
Itemised folios with room, F&B, and add-on charges. Split bills, city-ledger posting, and one-click invoice generation.
Guest profiles
Named profiles with stay history, preferences, dietary notes, and loyalty tier. Every returning guest gets recognised from arrival.
Alerts & notifications
Automated alerts for early arrivals, VIP check-ins, overdue checkouts, and housekeeping completions — push or in-app.
From check-in to check-out in four seamless steps.
Every guest interaction flows through a single timeline — arrivals, in-stay requests, housekeeping, and departure — with no switching between tools.
Guest arrives
Front desk pulls up the reservation, assigns the room, captures ID, and issues the key — all in under 60 seconds.
In-stay management
Room-status board updates in real time. Housekeeping tasks assigned digitally, requests logged against the folio automatically.
Folio settlement
All charges aggregated on one folio. Split, transfer, or post to city ledger. One-click invoice sent to the guest.
Profile saved
Stay history, preferences, and spend data saved to the guest profile — ready to personalise the next visit automatically.
Six front-desk headaches a modern PMS eliminates for good.
No more paper check-in
Digital arrival cards, ID capture, and e-signatures mean zero paper on the desk and check-ins that take seconds.
Housekeeping without radio chaos
Live task boards replace walkie-talkies and clipboards. Supervisors see every room status in real time without leaving the office.
Accurate folios, every time
All charges post automatically to the correct folio. No end-of-stay scramble to reconcile F&B, spa, or minibar items.
Guests feel remembered
Returning guests are greeted by name with their preferences pre-loaded — the kind of service that earns five-star reviews.
One workspace for the whole team
Reception, housekeeping, and management all work from the same live data. No more conflicting spreadsheets or missed handovers.
Synced with every other module
Inventory flows to the Channel Manager. Rates from Revenue Management display in the booking engine. One source of truth, always.
What front-desk operations look like with and without Hotel Rank.
PMS is the operational core all six modules connect to.
Channel Manager reads live room inventory. Booking Engine creates reservations directly in PMS. Revenue Management prices rooms based on live occupancy. Everything runs on one shared record.
Explore the platform-
Channel ManagerTwo-way sync with all leading OTAs. Update rates and inventory in one place — never oversell again.
-
Booking EngineTurn website visitors into direct bookings with our smart booking engine.
-
Revenue ManagementAGENT SIGNALS watches demand, competitors, and events to recommend the right rate every night.
-
Reputation and Review ManagementEvery review, every channel, one inbox — with AGENT SIGNALS-drafted responses in your tone.
See the PMS live on your property.
Book a 30-minute demo and we'll walk through arrivals, housekeeping, and guest profiles using your property's actual room types.