PRICING
💰 Pricing FAQs – HotelRank Channel Manager
How is HotelRank pricing calculated?
Our pricing is based on the number of rooms and the modules you choose (Channel Manager, Dynamic Pricing, PMS, Booking Engine).
This ensures fair pricing — small 20-room hotels don’t pay the same as 100+ room properties.
Is there any setup fee or hidden cost?
No hidden charges.
We provide transparent pricing with no surprise onboarding, integration, or maintenance fees.
Do I need to sign a long-term contract?
No long-term lock-in required.
We offer flexible plans because we believe performance should retain clients — not contracts.
Is the Dynamic Pricing tool included or charged separately?
Dynamic Pricing is available as an add-on module.
You can activate it based on your revenue goals and property requirements.
Does the pricing include OTA integrations?
Yes.
Our Channel Manager integrates with major OTAs including Booking.com, Expedia, Agoda, Airbnb and more — included within the plan.
Can I upgrade or downgrade my plan later?
Absolutely.
As your property grows, you can upgrade modules or adjust your plan anytime.
Is there a free trial available?
Yes.
We offer a 7-day free testing period so you can experience OTA sync and pricing automation before making a decision.
Do you charge commission on bookings?
No.
HotelRank does not charge commission per booking.
Your revenue stays yours. (If not opted for Revenue Sharing Module)
Does the price include customer support?
Yes.
All plans include onboarding assistance and ongoing support to ensure smooth operations.
Is HotelRank suitable for small homestays or vacation rentals?
HotelRank is designed specifically for 2–4 star hotels and structured properties with 20+ rooms that require professional OTA management and revenue automation.
Terms & Conditions
These Terms & Conditions (“Agreement”) govern the use of services offered by HotelRank to its customers (“Client”). By subscribing to our services, the client agrees to the following terms:
1. Subscription Model
All plans are offered on a monthly subscription basis.
Subscription begins on the date of activation and is renewed automatically every month unless cancelled or terminated in writing.
2. Payment Terms
The subscription fee must be paid in advance for each monthly billing cycle.
Invoices must be cleared by the due date mentioned on the invoice (typically within 7 days of issue).
Failure to make payment on time may result in temporary suspension of services until dues are cleared.
No refunds are provided for partial months or unused services.
3. Service Suspension
If payment is not received by the due date, HotelRank reserves the right to:
Suspend access to the platform and associated services.
Delay future updates, support, or account actions.
Levy late payment charges or reactivation fees as applicable.
4. Termination Clause
Either party may terminate the subscription with one month’s prior written notice.
In the event of termination:
All outstanding dues must be settled before the final disconnection.
HotelRank will ensure a secure handover of property data upon request.
Any prepaid fees are non-refundable.
5. Data Ownership & Confidentiality
All hotel/property data entered in the system remains the sole property of the client.
HotelRank will not share or misuse your data and will maintain strict confidentiality.
6. Service Guarantee
We strive to maintain 99% uptime and provide continuous support.
However, HotelRank is not liable for any indirect loss due to downtime, data loss, or third-party system failures.
7. Support & Onboarding
Initial onboarding, setup, and training are included with all subscription plans.
Ongoing support is provided via phone, email, and chat as per support hours mentioned on our website.
8. Amendments
- HotelRank reserves the right to update or modify these terms at any time. Clients will be notified of any significant changes in advance.
